These resources help you navigate the services that you receive from DHS. Many of these documents are referred to in the Terms and Conditions of your Service Agreement.
Documents
- Applying for Concessions (PDF 358.6 KB)
- Client Asset Management Policy (PDF 319.0 KB)
- Client Fees Schedule (PDF 267.0 KB)
- Customer Charter (PDF 211.1 KB)
- DHS Disability Services Feedback and Complaints Procedure (PDF 639.9 KB)
- Talent Release Form (PDF 145.8 KB)
- Visitors in the home policy (PDF 382.1 KB)
- Zero Tolerance to Abuse and Neglect of People with Disability Strategy (PDF 504.0 KB)